Policies

Lead Time - Catering orders should be placed as far ahead as possible with a minimum of 24 hours in advance for breakfast and lunch. For hot lunches and more elaborat eevents, 2 days minimum advance notice is requested, however, we will accommodate all late orders to the best of our ability. Late requests may be delivered within a 45 minute window from your requested time of delivery, due to the established schedule of the day.

Pick-Ups - All caterings come with the necessary utensils for the events. In the interest of the environment and cost containment, we request that all equipment and supplies delivered to meetings be left in the room. If it is necessary to move any equipment to another location, please call 727-7077 to notify us of any changes. If we are unable to pickup equipment, it may be charged to your department.

Additional Services - We at your Catering department are happy to provide you with any additional services you may need. Wait-Staff, Balloons, Flower Arrangements, Decorations, Custom Linens and China, Venue Rental and Entertainment! All can be arranged for your gathering. Call the Cafe Food Service Director for more information.

Last Minute Orders - We will always accept last minute orders, however, menu selection and delivery time must be flexible. Orders are delivered in the order they are taken.

Service Charge / Labor Charge - Any additional labor costs and a 10% service fee, will be added to all events scheduled outside of normal delivery hours: 7 am – 3 pm Monday through Friday.

Minimum Order and Cancellation Policy - All orders canceled with less than a 24-hour notice will be charged in full.

Ordering Information - Please complete your online order. We will not accept orders via the telephone, however if you need help, see below for your location and call us  and we can assist you. All orders require written confirmation before delivery.

Ferguson location - 314-521-2441
Timberlake location - 636-536-9962
Clayton location and Tower C location - 314-721-3619

Delivery – To insure prompt delivery, please place your orders at least 24 hours in advance. All hot orders must be placed at least 48 hours in advance, and are not available in all rooms. Please place all orders by 2pm for next day delivery.

Note: 9% sales tax will be added to all invoices.